10 days without heating ‘ridiculous’, blasts OAP

Herald Series: Jeannie Thornhill Jeannie Thornhill

PENSIONER Jeannie Thornhill has had a cold and miserable week after her central heating went off.

Last night, the 66-year-old spent what she said was her tenth night in a row without heating or hot water, huddling next to a “pathetic” electric heater she said she had been given by her housing association.

When her heating engineer arrived a day early, on Thursday, January 23, she thought her problems were over – even more so when he told her he had discovered just in time that the rusted flue on her boiler needed to be replaced straight away.

Yet she says the replacement work has yet to take place.

Mrs Thornhill, who has lived in the house in Coupland Road, Wootton, outside Abingdon, for five years, and worked as a carer for Oxfordshire County Council for 12 years, said: “I just find it ridiculous. I have been angry all week.”

Housing association Sovereign Vale has told Mrs Thornhill it will be sending a heating surveyor to her today, and she says she may have her central heating back by tomorrow night.

Sovereign Vale did not comment when approached.

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Comments (3)

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11:11am Mon 3 Feb 14

Quentin Walker says...

Whilst it is unacceptable that Mrs Thornhill's heating has not been fixed, it has not been that cold over the last week. If she thinks the supplied heater is not good enough, what is to privent her from trying to help herself? A decent halogen heater can be bought for under £30. She is 66, not 96 and to play the age card is not on.
Whilst it is unacceptable that Mrs Thornhill's heating has not been fixed, it has not been that cold over the last week. If she thinks the supplied heater is not good enough, what is to privent her from trying to help herself? A decent halogen heater can be bought for under £30. She is 66, not 96 and to play the age card is not on. Quentin Walker

11:12am Mon 3 Feb 14

Quentin Walker says...

Typsking error, I meant prevent.
Typsking error, I meant prevent. Quentin Walker

10:04pm Mon 3 Feb 14

Andrew:Oxford says...

Quentin Walker wrote:
Whilst it is unacceptable that Mrs Thornhill's heating has not been fixed, it has not been that cold over the last week. If she thinks the supplied heater is not good enough, what is to privent her from trying to help herself? A decent halogen heater can be bought for under £30. She is 66, not 96 and to play the age card is not on.
A halogen heater or any kind of radiant/bar fire is completely inappropriate for a vulnerable person or anyone with circulatory problems or diabetes.

The best option is an oil filled radiator as they tend not to peak/trough the ambient temperature nor will they burn skin unless actually touching the skin.
[quote][p][bold]Quentin Walker[/bold] wrote: Whilst it is unacceptable that Mrs Thornhill's heating has not been fixed, it has not been that cold over the last week. If she thinks the supplied heater is not good enough, what is to privent her from trying to help herself? A decent halogen heater can be bought for under £30. She is 66, not 96 and to play the age card is not on.[/p][/quote]A halogen heater or any kind of radiant/bar fire is completely inappropriate for a vulnerable person or anyone with circulatory problems or diabetes. The best option is an oil filled radiator as they tend not to peak/trough the ambient temperature nor will they burn skin unless actually touching the skin. Andrew:Oxford

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