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Report of Local Government and Social Care Ombudsman

Notice ID: SUT1800342

Notice effective from
6th August 2020 to 5th September 2020

Report of Local Government and Social Care Ombudsman
The Local Government and Social Care Ombudsman has Issued a report following Its investigation of a complaint against London Borough of Merton. The complaint was about enforcement of debts arising from road traffic offences and council tax. The Ombudsman found that there had been fault on the part of the Council and this had caused Injustice to the complainant. London Borough of Merton has agreed to take action which the Ombudsman regards as providing a satisfactory remedy for the complaint.
Copies of the report are available on the website

and-local-democracy/complaints-compliments-and-comments/local-government-ombudsman-reports as the Civic Centre has not yet fully reopened following the outbreak of the Coronavirus. However, copies can be supplied free of charge by contacting the Complaints Team on 0208 545 3060 or


SUT1800342.pdf Download

London Borough of Merton

Merton Civic Centre , London Road , Morden , SM4 5DX 020 8274 4901


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