SIR, I really am surprised Thames Travel are given permission to run the X32 service from Didcot to Oxford. They call it the ‘Oxford Express’.
For more than a year, I have been using it. It was regularly late, sometimes nearly an hour. I would stand in the rain, snow, wind waiting for it to arrive.
When I telephoned to complain, they would always say it was traffic problems.
The buses are old. We were told that from December 9 a new improved service would be in operation. What happened? The 7am from Milton Park to Oxford 20 minutes late — my return journey from Oxford at 16.43 was nearly 40 minutes late leaving the city. Today (December 10), the 7am was 20 minutes late again.
Isn’t there someone who can do something about this terrible service?
Stuart Jarvis, Pembroke Lane, Milton
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